How do I report my debit or VISA credit card lost or stolen? What if my card is damaged and I need a replacement?

In either situation, you will need to call for a new card.

  • For VISA credit cards, call 1-800-325-3678 to report needing a new card.
  • For debit cards, you will call 1-800-472-3272 to ask for a new card.

Your new card will come in the mail within 7 to 10 business days in both scenarios. If you have further questions call the credit union at 337-232-8450.

Posted in: General FAQs